Nomostar FAQs

Nomostar is a mobile AI document scanning and translation application developed and operated by Superace Technology Co., Ltd. As a new member of the UPDF family, it supports iOS (phone) and Android. You can use Nomostar to scan, convert files to PDF, and more. It can also translate scanned documents into 12 languages. The app is clutter-free and ad-free.

You can download Nomostar from the App Store and Google Play.

The process of creating a Nomostar account is quite straightforward. After you download Nomostar, the app will prompt you to register. You can provide your email address on that page to create an account. We will then email you a login code, which you can use to log in to your account. If you prefer not to use the code each time in the future, you can set a password for your account.

Yes, Nomostar has both a free version and premium plans. To use the free version, users need to sign up for an account and log in. The free version allows you to use basic features such as free scanning, but access to AI-powered features requires a premium plan.

To activate Nomostar premium license, download the app from the App Store or Google Play, register and log in using your email, Apple ID, Google account, or other supported methods, then complete your purchase within the app. Your subscription will be activated automatically immediately after purchase.

Yes, you can cancel your subscription at any time through your account settings or by contacting us. All of our subscription plans will automatically renew unless you cancel at least 24 hours before the end of the current billing period. If you do cancel, the cancellation will take effect at the end of the current billing period, and you will continue to have access to the paid features until that date. Please follow the subscription cancellation mechanism provided by the app store where you made the purchase, as per their specific instructions and policies.

Nomostar is availble for iOS (phone) and Android currently.

Currently not supported; we plan to roll out this feature gradually in future updates.

Yes, if you purchase the Pro plan on Android, your subscription benefits apply to iPhone as well. However, since our cloud service is not yet available, your files cannot currently sync between Android and iPhone devices. We plan to enable cross-platform file access in a future update.

Yes, it is possible to use Nomostar’s scanning function without an internet connection. The basic scanning features can operate offline, so you can scan documents even when you are not connected to the web. However, if you wish to use the AI-powered features, an internet connection will be required.

Yes, Nomostar supports batch scanning, allowing you to scan multiple pages and combine them into a single multi-page document.

Currently not supported; we plan to roll out this feature gradually in future updates.

Nomostar keeps your files on your device. Whether you’re using Nomostar on iOS or Android, your documents remain private and secure.

No, Nomostar does not use your scanned documents to train our AI. Your data remains private and is not utilized for any model training purposes.

Yes, Nomostar complies with GDPR and CCPA regulations. We are committed to protecting your personal data and ensuring that all processing activities meet the requirements set forth by these privacy laws.

The Nomostar customer service team is on call during business hours on Monday to Friday. You can contact us via email (support@superace.com) and we'll get back to you within 24 hours during business days.