Nomostar

Privacy Policy

How we collect, use, and protect your information

Introduction

Welcome to Nomostar, a mobile document scanning application developed and operated by Superace Technology Co., Ltd. (also referred to as "Superace," "we," "us," or "our"). We are deeply committed to protecting your privacy and ensuring the security of your personal information.

This Privacy Policy explains how we collect, use, store, share, and protect your information when you access or use our Nomostar mobile application, website (http://nomostar.com/), related services (collectively, "Our Services") and Nomostar's marketing, sales, and advertising practices. By using Nomostar, you agree to the collection and use of information in accordance with this Privacy Policy.

We encourage you to read this Privacy Policy carefully to understand our practices regarding your personal data. If you have any questions or concerns, please contact us using the information provided in the "How to Contact Us" section.

1. Information We Collect

We collect different types of information to provide and improve Our Services. The information we collect falls into three main categories:

1.1 Information You Provide to Us

Registration Information: When you create a Nomostar account, we may collect information that identifies you. This includes:

  • Name;
  • Email address;
  • Country;
  • Content of customer support communications.

You can sign in to some Nomostar using Apple mail, Gmail, or other emails. Where you give appropriate permissions, we will receive information about you from your apple mail or Gmail accounts, such as name, location, and avatar.

Nomostar App Activation and Updates: When you activate your Nomostar app or install updates, or when you use our online tools, we collect information about:

  • The Nomostar app (version, date of activation, successful and unsuccessful updates) when the app is used.
  • Your sign-in account information (when required before you can use the product).
  • We provide in-app update checks and download/install upgrades for Android APKs not distributed through official app stores. With your explicit authorization, we will utilize the android.permission.REQUEST_INSTALL_PACKAGES permission to initiate system update requests for installing Nomostar update APKs. This permission is exclusively used for Nomostar app updates and no other purposes. Users may choose to revoke this permission after completing the app update.

User-Generated Content: As a document scanning & translating application, Nomostar processes the documents, images, and files you choose to scan, upload, or store using Our Services. This includes photos captured through your device's camera, or imported from your gallery.

Transaction Information: If you purchase our premium services or subscriptions, we collect information related to your transactions, including payment confirmation details, subscription status, and expiration dates. Please note that we do not store your complete payment card information; such data is handled securely by our payment processors.

Communication Information: When you contact our customer support team, submit feedback, or report issues, we may collect your email address, the content of your communications, and any attachments you provide to help us respond effectively to your inquiries.

1.2 Information Collected Automatically

Device Information: We collect information about the device you use to access Our Services, including your device model, operating system version, unique device identifiers (such as Android ID or IDFV), screen resolution, language settings, time zone, and network type (Wi-Fi or cellular).

Usage Data: We automatically collect information about how you interact with Nomostar, including the features you use, the documents you process, app performance data, crash reports, and diagnostic information that helps us improve the stability and functionality of Our Services.

Cookies: We use cookies on our site. These are small files that your browser automatically creates and displays on your device (laptop, tablet, smartphone, etc.) when you visit our site. Cookies do not harm your device, do not contain viruses, Trojans, or other malicious software. In the cookie information is stored, each resulting in connection with the specific terminal used. However, this does not mean that we are immediately aware of your identity. The use of cookies serves to make the use of our offer more pleasant for you. For example, we use session cookies to recognize that you have already visited individual pages on our website. These are automatically deleted after leaving our page. In addition, to improve usability, we also use temporary cookies that are stored on your device for a specified period of time, typically 30 days. If you visit our site again to take advantage of our services, it will automatically recognize that you have already been with us and what inputs and settings you have made, so you do not have to re-enter them. We also use cookies to statistically record the use of our website and to evaluate it for the purpose of optimizing our offer. These cookies allow us to automatically recognize when you visit our site again that you have already been with us. These cookies are automatically deleted after a defined time. Most browsers accept cookies automatically. However, you can configure your browser so that no cookies are stored on your computer or always provide a hint appearing before a new cookie is created. However, disabling cookies completely may mean that you cannot use all features of our website.

By using our cookies, we want to optimize your experience on our website. These services are based on our aforementioned legitimate interests, which at the same time represents the legal basis for the data processing described here.

1.3 Information from Third Parties

We may receive information about you from third-party sources, including:

  • Social login services (such as Google, Apple, etc.) when you choose to sign in using these platforms;
  • Analytics and advertising partners that help us understand how users interact with Our Services and deliver relevant advertisements.

2. How We Use Your Information

2.1 Use of Personal Information

We use the information we collect for the following purposes:

  1. To Provide Our Services: To operate, maintain, and deliver the features and functionality of Nomostar, including document scanning, translating, PDF conversion, and file management. This includes registering your account and enabling your access to the Software and Services.
  2. To Facilitate Transactions and Delivery: To process your purchases of premium services and contact you in the event a purchase request cannot be fulfilled. We use your data to deliver the specific services you request and send related data, including confirmations of service requests and purchase receipts.
  3. To Enable Collaboration and Sharing: To allow you to collaborate and share files with others you designate. This involves the Site/App sending emails on your behalf and providing audit data to you and any authorized third parties to whom you grant access via document collaboration.
  4. To Communicate: To send you service-related notifications, updates, security alerts, and support messages. We may also send you promotional communications about new features or offers, which you can opt out of at any time. We will also provide customer support (comments, questions, and requests for support along with support responses).
  5. To Improve and Develop: To analyze usage patterns, troubleshoot issues, conduct research, and develop new features and services that enhance your experience.
  6. To Conduct Marketing and Advertising: With your explicit consent, we provide data about our services, such as newsletters, surveys, special offers, promotions, contests, events, customer testimonials, and case studies (including data related to Nomostar and the Superace ecosystem). We monitor and analyze trends for marketing and advertising purposes to better tailor our offerings.
  7. To Ensure Security: To detect, prevent, and address technical issues, fraud, unauthorized access, and other security concerns that could harm our users or Our Services.
  8. To Comply with Legal Obligations: To comply with applicable laws, regulations, legal processes, and governmental requests.

2.2 Use of Web Analytics and Additional Services

Web analytics and the other named services in this section are used for the continuous optimization of our website. The tracking provides a statistically record of the use of our website and to evaluate it for the purpose of optimizing our offer to you. From time to time, we employ data processing and collection services and tools to help us provide you with the best services available. Examples of at least some of the data collection and/or processing services are found in the corresponding list below. Note that the list may change from time to time and is provided solely as examples of how we collect data. The legal basis for the data processing described in the following section is our authorized interest in the needs-based design and continuous optimization of our website.

a. Google Analytics

For the purpose of the customized design and continuous improvement of our website we use Google Analytics, a web analytics service provided by Google Inc. (https://www.google.com) (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; in following "Google"). In this context, pseudonymised usage profiles are created and cookies are used. Information generated by the cookies about your use of this website include:

  • Browser type / version;
  • Operating system;
  • Referrer URL (the previously visited page);
  • IP address of the accessing computer;
  • Time of server request;
  • Pages visited.

This information is transmitted to a Google server in the United States and stored there. The information is used to evaluate the use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage for the purposes of market research and tailor-made website design. The data accumulated in this context is transmitted by Google for evaluation to a server in the USA and stored there. In the event that personal data is transferred to the USA, Google is subjected to the EU-US Privacy Shield. Under no circumstances will your IP address be merged with any other data provided by Google. The IP addresses are anonymized, so that an assignment is not possible.

You can prevent the installation of cookies by setting the browser software accordingly; however, we point out that in this case not all features of this website may be fully exploited. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing a browser add-on (https://tools.google.com/dlpage/gaoptout?hl=en). As an alternative to the browser add-on, especially for browsers on mobile devices, you can prevent the collection by Google Analytics. An opt-out cookie will be set which will prevent the future collection of your data when you visit this website. The opt-out cookie is only valid in this browser and only for our website and is stored on your device. If you delete the cookies in this browser, you must reset the opt-out cookie again. For more information about privacy related to Google Analytics, see the Google Analytics Help Center (https://support.google.com/analytics/answer/6004245?hl=en).

b. Google AdWords Conversion Tracking

To statistically record the use of our website and to optimize and evaluate it, this website also uses the Google Conversion Tracking tool (Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google")). Here, Google AdWords sets a cookie on your computer if you have reached our website via a Google advertisement. After 30 days these cookies lose their validity and are not used for personal identification. If the user visits certain pages of the website of the AdWords customer and the cookie has not yet expired, Google and the customer can recognize that the user clicked on the ad and was redirected to this page.

Each AdWords customer receives a different cookie. Cookies cannot be tracked via the websites of AdWords customers. The information gathered using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. AdWords tracks the total number of users who have clicked on our ad and proceeded to a provided with a conversion tracking tag page. However, they do not receive information that personally identifies users. If you do not want to participate in the tracking process, you can also refuse the required setting of a cookie - for example, via a browser setting that generally disables the automatic setting of cookies. You can also disable cookies for conversion tracking by setting your browser to block cookies from the domain "www.googleadservices.com". In the event that personal data is transferred to the USA, Google is subjected to the EU-US Privacy Shield. Google's privacy policy on conversion tracking can be found here (https://services.google.com/sitestats/en.html).

3. Data Storage and Security

3.1 Data Storage

Your scanned documents and personal information are stored securely using industry-standard encryption protocols. By default, your data and processed documents are stored locally on your device, allowing you to maintain direct control over your information. To manage your account, verify subscription status, and provide customer support, we may collect and store basic personal information (such as your email or device identifier). This information is stored in secure data centers located in your respective regions (e.g., US data centers for North American users, European data centers for EU users) to ensure compliance with local data residency requirements.

a. How We Use Your Information

  • File Browsing and Access: To let you view, search, and access your documents within the app.
  • File Opening and Previewing: To download your selected files to your local device for viewing and reading inside the app.
  • File Editing and Saving: To enable local editing (such as page sorting, rotation, cropping, adding filters, etc.) and, with your explicit consent, save the modified files back to your local device.
  • File Management: To help you rename, move, copy, or delete files—only when you initiate these actions in the app and have the necessary permissions.

b. How We Store Your Information

  • File Content: When you open files, the content may be temporarily or permanently stored on your local device. These files are stored only on your device and are never uploaded to our servers.
  • File Metadata: To facilitate future access, we may store some metadata (such as file paths and names) locally on your device. This metadata does not include file content.
  • We will never share your file contents or any other sensitive user data with third parties for advertising, marketing, or any other non-essential purposes.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

3.2 Security Measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit using TLS/SSL protocols;
  • Encryption of data at rest using industry-standard encryption algorithms;
  • Regular security assessments and vulnerability testing;
  • Access controls and authentication mechanisms;
  • Employee training on data protection best practices.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

4. How We Share Your Information

We respect your privacy and do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We engage trusted third-party companies and individuals to perform services on our behalf, such as payment processing, analytics, customer support, and marketing. These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

4.2 Business Transfers

If Superace is involved in a merger, acquisition, or sale of all or a portion of its assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on Our Services of any change in ownership or uses of your personal information.

4.3 Legal Requirements

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (such as a court or government agency). We may also disclose your information to:

  • Enforce our Terms of Service or other agreements;
  • Protect our rights, property, or safety, or the rights, property, or safety of our users or others;
  • Detect, prevent, or address fraud, security, or technical issues.

4.4 With Your Consent

We may share your information with third parties when you have given us your explicit consent to do so.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These may include:

5.1 Access and Portability

You have the right to access the personal information we hold about you and to receive a copy of your data in a structured, commonly used, and machine-readable format.

5.2 Correction

You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.

5.3 Deletion

You have the right to request that we delete your personal information, subject to certain exceptions required by law. You can delete your account and associated data by contacting us or using the account deletion feature within the app.

5.4 Restriction of Processing

You have the right to request that we restrict the processing of your personal information in certain circumstances.

5.5 Objection to Processing

You have the right to object to the processing of your personal information based on legitimate interests or for direct marketing purposes.

5.6 Withdraw Consent

Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section. We will respond to your request within the time frame required by applicable law.

6. Children's Privacy

Nomostar is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.

If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately so that we can take appropriate action.

7. International Data Transfers

Your personal information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

When we transfer your personal information internationally, we take appropriate safeguards to ensure that your information remains protected in accordance with this Privacy Policy. These safeguards may include:

  • Using Standard Contractual Clauses approved by relevant regulatory authorities;
  • Ensuring that the recipient country has been deemed to provide an adequate level of protection by relevant authorities;
  • Implementing additional technical and organizational security measures.

8. Third-Party Services and Links

Nomostar may contain links to third-party websites, services, or applications that are not operated by us. This Privacy Policy does not apply to these third-party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you interact with.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make material changes, we will notify you by posting the updated Privacy Policy on this page and updating the "Last Updated" date at the top.

In some cases, we may provide additional notice (such as sending you an email notification or displaying an in-app notice). We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Your continued use of Nomostar after any changes to this Privacy Policy constitutes your acceptance of the revised policy.

10. Additional Notice for California Residents (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information.

10.1 Categories of Personal Information We Collect

We may collect the following categories of personal information:

  • Identifiers (such as email address, phone number, account name);
  • Commercial information (such as transaction history);
  • Internet or network activity information;

10.2 Your CCPA Rights

Under the CCPA, California residents have the following rights:

  • The right to know what personal information we collect, use, disclose, and sell;
  • The right to request deletion of personal information;
  • The right to opt-out of the sale of personal information (note: we do not sell personal information);
  • The right to non-discrimination for exercising your CCPA rights.

To exercise your CCPA rights, please contact us at support@superace.com.

11. Additional Notice for EU/EEA Residents (GDPR)

If you are a resident of the European Union or European Economic Area, the General Data Protection Regulation (GDPR) provides you with specific rights regarding your personal information.

11.1 Legal Basis for Processing

We process your personal information based on the following legal grounds:

  • Performance of a contract: Processing necessary to provide Our Services to you;
  • Legitimate interests: Processing necessary for our legitimate interests, provided these are not overridden by your rights and freedoms;
  • Consent: Processing based on your explicit consent, which you can withdraw at any time;
  • Legal obligation: Processing necessary to comply with our legal obligations.

11.2 Your GDPR Rights

Under the GDPR, you have the following rights:

  • Right to access: Request copies of your personal data;
  • Right to rectification: Request correction of inaccurate data;
  • Right to erasure: Request deletion of your personal data;
  • Right to restrict processing: Request limitation of processing under certain circumstances;
  • Right to data portability: Request transfer of your data to another organization;
  • Right to object: Object to processing based on legitimate interests or for direct marketing.

If you wish to exercise any of these rights, please contact us at support@superace.com. You also have the right to lodge a complaint with your local data protection authority.

12. Additional Notice for Brazilian Residents (LGPD)

If you are a resident of Brazil, the Lei Geral de Proteção de Dados (LGPD) provides you with specific rights regarding your personal information.

12.1 Legal Basis for Processing

We process your personal information based on the following legal bases under the LGPD:

  • Your consent;
  • Compliance with legal or regulatory obligations;
  • Performance of a contract or preliminary procedures;
  • Exercise of rights in judicial, administrative, or arbitration procedures;
  • Legitimate interests.

12.2 Your LGPD Rights

Under the LGPD, you have the following rights:

  • Confirmation of the existence of processing;
  • Access to your personal information;
  • Correction of incomplete, inaccurate, or outdated information;
  • Anonymization, blocking, or deletion of unnecessary or excessive data;
  • Portability of data to another service provider;
  • Deletion of personal information processed with your consent;
  • Information about third parties with whom your data is shared;
  • Revocation of consent.

To exercise your LGPD rights, please contact us at support@superace.com.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Superace Technology Co., Ltd.
Email: support@superace.com

We will make every effort to respond to your inquiries in a timely manner.